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The Travelling Agent

Turning Dreams

into a reality!

Personalised Travel Planning by Heather Lavery

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Paul Kruger Street

Sedgefield, 6573, South Africa

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heather@thetravellingagent.co.za

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+27 84 225 9330

Planning and Coordinating

Your Travel Arrangements

Heather Lavery

“Meet Heather – Your Personal Travel Expert”

With over 30 years of hands-on experience in the travel industry, I help my clients create unforgettable journeys ā€” from flights and accommodation to visas and British passport assistance. Whether you’re booking a quick getaway, a safari adventure, or a corporate trip, I take care of it all through the trusted eTravel consortium ā€” South Africa’s largest independent travel network.

How I can assist you:

ļ• 

Domestic, Regional & International Travel

ļ• 

Visa & Passport Assistance

ļ• 

Corporate & Leisure Travel

ļ• 

Fully accredited through eTravel

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Comprehensive

Travel Services

Flying somewhere?

Flights

  • Local Flights
  • International Flights
Staying somewhere?

Accommodation

  • Hotels & Lodges
  • Resorts
Planning something?

Packages

  • Land-only
  • Full Service
Need documentation?

Visas & Passports

  • Assistance with Applications
Travelling somewhere?

Travels

  • Corporate Travel
  • Incentive & Wild Travel
Need to Book?

Bookings

  • Safari Bookings
  • Game Lodge Bookings
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Testimonials

What My Traveller’s Say

Why Work With

The Travelling Agent?

Choosing The Travelling Agent means more than just booking a trip ā€” it means partnering with a trusted travel professional who brings over 30 years of experience to every journey. Whether itā€™s a dream holiday, a business trip, or help with visas and passports, Heather Lavery takes care of every detail so you donā€™t have to.

With access to exclusive rates and global travel networks through eTravel, South Africaā€™s leading independent travel consortium, Heather offers personalised service thatā€™s both efficient and flexible. Her hands-on approach ensures that every itinerary is tailored to your needs, saving you time, reducing stress, and turning your travel goals into memorable experiences.

Let Heather handle the logistics ā€” so you can focus on enjoying the journey.

Start Planning Your

Perfect Adventure Today

Whether youā€™re dreaming of a tropical beach escape, an African safari, or a journey through the worldā€™s most vibrant cities, The Travelling Agent is here to make it happen. With decades of experience and trusted supplier partnerships, we handle everything ā€” from flights and accommodation to travel documents and itinerary planning.

You bring the dream. We’ll take care of the rest.

Letā€™s turn your next adventure into something unforgettable ā€” tailored just for you.

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Heavenly Greece, Italy & Croatia celesyal cruise

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Croatian Rhapsody Escorted Tour

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Greek Island Hopping

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Athens - Paros - Naxos - Santorini - Athens

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Mauritius, with Attitude

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Questions?

We have answers

What services do you offer?

L
K
We provide curated travel packages, personalized itineraries, adventure trips, and travel consultation services to help you create great experiences. These services include international, regional and domestic flights, accommodation, cruises, tour packages, Visa Facilitation, travel Insurance, bus tours, private and guided tours, car hire

How can I book a trip with your company?

L
K

Through the website.
By Emailing me.
By calling me.

Preferred method of booking would be by email

What destinations do you cover?

L
K

The world is your oyster.

Do you offer group or solo travel options?

L
K
Yes ā€“ I can assist with group packages, solo trips, corporate, private, family, couples, any type of travel

Are your packages customizable?

L
K
I can assist with customising trips, add set tours or doing your own travels. I have specific ground handlers in many locations that are tried and tested.

What is your refund and cancellation policy?

L
K

All service fees and facilitation fees are Non-refundable.
Package, flight and accommodation refunds will be advised as and when bookings are made ā€“ as this will vary according to date of departure and prices paid. Cheaper options or the Cheapest options are 99% of the time NON-REFUNDABLE ā€“ more expensive options generally offer less restricted refunds. This will be advised on booking.

Do you provide travel insurance?

L
K
I do provide quotes for travel insurance, and I can sell travel insurance packages to clients. if a client does not take travel insurance with their package I do have an indemnity form that needs to be signed. As a travel agent – I can advise and guide passengers on travel insurance and the claims. Assist with insurance through South African Banks